Appliance sears outlet11/16/2023 ![]() ![]() After another 10 minutes, Curtis came on the phone as said we wouldnt get the fridge that was supposed to be delivered today until Monday. Then, we spoke to a lady, she said our fridge was still there, but she had to look into it. When we called the first person we talked to said ahhh. The delivery people where nice, checked our paperwork and said they would take it back and to call the store. When it arrived, it was a COMPLETELY different one than what we purchased. Oday, I was supposed to receive a fridge from sears outlet in Tacoma. I also feel like FALSE ADVERTISEMENT because the item you paid is not the item arrives. After this happen I check the reviews and similar issue has happened to a different customer 5 month ago. Same day they have left a voice mail to setup a pickup, I call them today to setup a date, assistant manager answered and he was aware of this, he gave me a earliest will be Wednesday I agreed, then he informed I will be charged for hauling the mattress back and delivery is not refundable, I was surprised to hear that, because first of all this was not my fault, I should not be charged for any deliveries, I think I should have not settle for a refund should have ask for mattress they sold me at the store. they should have offered me what I purchase, even they had the wrong tag, but I didn’t want to make big issue out of it, I just kindly ask for refund I and she said they can do that. After they left I call Tacoma Sears outlet and explained what has happen, I think I got transferred to store manager, she told me that was the mattress I have purchased, I told her no and told her to ask from the sale rep (I think his name is Darren) because I saw he went and place the sold sign on the mattress I brought. The mattress they delivered was a downgrade from what we had, so we ask them to take it back but they told don’t worry they will inform the store and get the correct mattress. When the mattress arrives that was not the mattress I purchased, I told the delivery guys this the wrong mattress but they told me this is the mattress sears gave them and item number match with my receipt. Sales rep went and put the sold tag on the mattress I purchase (schedule to deliver within 2 days). I paid for the mattress, Box and for delivery. I ask from the sales rep if that’s the price for that mattress and he confirmed that is the price. After several visit to Tacoma Sears outlet found a mattress I like on July 27th and had extra 20% off that day. Went to sears outlet in Tukwila to buy a mattress they did not had large selection and they informed Tacoma has a bigger selection. Minimum order or other restrictions may apply.If let me I will give a zero star. All offers and services may not be available in all areas. The "Sears Home Services" brand and logo is used with the permission of Home Services LLC is part of Sears Home Services. * We repair most major brands even if you purchased them somewhere else. Coupon is not transferable, is not redeemable for cash, and cannot beĬombined with other offers. With other coupons, tech add-ons or preseason specials. lawn & garden or garage door repair.Not valid in conjunction Not valid on prior services, Clean & Maintain service, estimate declines, ProtectionĪgreements, Home Warranty service, heating & cooling, electronics. Determination will be made at time of service repair order Certain appliance brands may be excluded. Save $25 on your next completed in-home repair on most kitchen or laundry appliances. WHY SEARS HOME SERVICES? 2 90-Day Satisfaction licensed technicians i Guarantee Wherever you bought X 1.3 million 5-star your Schedule an appointment and save $25 on your repair. Our expert technicians are available so contact us today to When appliances break down, we're here to help you get back on track. Sears Home Services e SSRAICES Call 84 to schedule © 2023 Transform SR Brands LLC, 5407 Trillium Boulevard Suite B120, Hoffman Estates, IL 60192. Minimum order or other restrictions may apply. The "Sears Home Services" brand and logo is used with the permission of Transform SR Brands LLC. Transform Sears Home Services LLC is part of Sears Home Services. Coupon is not transferable, is not redeemable for cash, and cannot be combined with other offers. lawn & garden or garage door repair.Not valid in conjunction with other coupons, tech add-ons or preseason specials. Not valid on prior services, Clean & Maintain service, estimate declines, Protection Agreements, Home Warranty service, heating & cooling, electronics. Determination will be made at time of service repair order scheduling. ![]() ![]() Limit one discount per service repair order. ![]()
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